FAQ's
- I have confirmed a trade or payment, how do I cancel?
- When will the beneficiary receive my payment?
- What currencies are available?
- I have sent in funds, why don't they appear in my account?
- Why can I not trade outside of business hours?
- What if I have forgotten my login details?
- I cannot pay before the settlement date, what should I do?
- What is the minimum and maximum amount I can trade?
- Can the funds be sent in by a third party?
- How do I know when the funds have been sent out?
- How long is the quote valid for?
- Why am I in a margin call?